Join Our Team at EcoGear Explore

Current Job Openings

Inventory and Equipment Clerk (Full-Time)

Position Overview: The Inventory and Equipment Clerk will be responsible for maintaining the quality, safety, and availability of our rental gear to ensure a seamless customer experience. This role involves meticulous management of inventory levels, overseeing the procurement of new gear, and coordinating equipment deliveries and pickups. The ideal candidate will have a keen eye for detail, strong organizational skills, and a commitment to providing high-quality and reliable equipment.

Key Responsibilities:

• Manage inventory levels and ensure all outdoor equipment is in excellent condition.
• Oversee the procurement of new gear and update the inventory with the latest items.
• Coordinate with Customer Experience and Sales Representatives and Operations and Logistics Coordinators for timely deliveries and pickups.
• Implement maintenance schedules and safety checks.
• Maintain records of inventory and procurement activities.

Qualifications:

• Strong organizational and multitasking skills.
• Attention to detail and commitment to quality.
• Ability to work collaboratively with different teams.
• Previous experience in inventory management or a related field is a plus.

Customer Experience and Sales Representative (Full-Time)

Position Overview: The Customer Experience and Sales Representative will manage all customer interactions, from initial inquiries to post-rental support. This role requires excellent communication and problem-solving skills to ensure a smooth and enjoyable rental experience for our customers. The ideal candidate will provide personalized assistance and expert advice on our outdoor equipment offerings.

Key Responsibilities:

• Manage customer interactions, including inquiries, reservations, and post-rental support.
• Address customer questions and resolve issues to ensure customer satisfaction.
• Provide expert advice on outdoor equipment to help customers choose the best gear.
• Collaborate with Inventory and Equipment Clerks and Digital Marketing Coordinators to enhance customer service.
• Maintain high standards of customer care to foster satisfaction and loyalty.

Qualifications:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Customer service experience, preferably in a sales environment.
• Passion for outdoor activities and equipment.

Digital Marketing Coordinator (Full-Time)

Position Overview: The Digital Marketing Coordinator will develop and execute our digital marketing strategy to increase brand visibility and drive customer acquisition. This role involves creating engaging content, managing social media platforms, and running targeted online advertising campaigns. The ideal candidate will have expertise in digital marketing, content creation, and data analysis.

Key Responsibilities:

• Develop and execute digital marketing strategies.
• Create engaging content for social media platforms.
• Manage and monitor online advertising campaigns.
• Analyze campaign performance data and optimize marketing efforts.
• Collaborate with Customer Experience and Sales Representatives to ensure a cohesive brand message.

Qualifications:

• Proven experience in digital marketing and content creation.
• Strong analytical skills and ability to interpret data.
• Creativity and a keen eye for detail.
• Ability to work collaboratively with different teams.

Tour Guide (Full-Time)

Position Overview: As a Tour Guide, you will conduct activities such as kayaking, hiking, biking, and skiing, while ensuring the safety, enjoyment, and engagement of all participants. You will educate clients on safety protocols, proper equipment usage, and emergency procedures to create a safe and fun environment.

Key Responsibilities:

• Lead and guide outdoor activities, including kayaking, hiking, biking, and skiing.
• Customize and design tour itineraries based on client preferences, skill levels, and environmental conditions.
• Educate participants on safety protocols, equipment usage, and emergency procedures.
• Ensure all activities adhere to local environmental, safety, and licensing regulations.
• Share knowledge about local history, wildlife, and environmental conservation to enhance the experience.
• Address and assess the needs and concerns of tour participants, providing support and first aid when necessary.
• Promote EcoGear Explore Inc.’s rental services and upcoming tours to encourage repeat bookings.

Qualifications:

• Passion for outdoor activities and the ability to share that enthusiasm with others.
• Strong communication and interpersonal skills.
• Previous experience as a tour guide or in customer service is an asset.
• First Aid and CPR certification is preferred.
• Physical fitness and ability to engage in various outdoor activities.
• Knowledge of outdoor safety practices and environmental conservation.
• Availability to work weekends and holidays as needed.

Maintenance Technician (Part-Time)

Position Overview: As a Maintenance Technician, you will be responsible for inspecting, cleaning, repairing, and servicing a variety of rental equipment, such as bicycles, tents, kayaks, and other outdoor gear, ensuring safety and functionality for all customers.

Key Responsibilities:

• Inspect and maintain outdoor sports equipment to ensure it meets safety standards.
• Perform regular cleaning, servicing, and repairs on rental gear, including bicycles, tents, kayaks, and more.
• Troubleshoot and repair malfunctions or damage to equipment.
• Conduct routine inventory checks to ensure sufficient stock of well-maintained equipment.
• Maintain detailed records of repairs, replacements, and routine servicing for each piece of equipment.
• Collaborate with the operations team to track equipment usage and schedule necessary maintenance or upgrades.
• Assist with the setup and breakdown of equipment for events or tours.
• Ensure that all equipment is ready for customer use with minimal downtime.

Qualifications:

• Experience in equipment maintenance or mechanical repair is preferred.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and manage time effectively.
• Familiarity with outdoor sports equipment is a plus.
• Excellent organizational skills and the ability to maintain detailed records.
• Physical ability to handle heavy equipment and perform manual labor tasks.
• Availability to work evenings, weekends, and holidays as needed.